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Appointment Cancellation Policy

Alta's Hair Wellness Studio appointments are reserved specifically for you, guaranteeing excellent customer service. If you need to cancel your appointment, please provide 24 hours' notice to avoid a 50% service charge. This policy allows us to accommodate clients on standby and maintain our commitment to delivering the highest quality of service. We do understand that life happens. If you would like to reschedule your appointment, please do so within 12 hrs of your scheduled time. If we are unable to accommodate your requested time or date, you will be charged the 50% service charge. We genuinely appreciate your valued business and understanding.

Class Cancellation Policy
Alta's Hair Wellness Studio appointments are reserved specifically for you, guaranteeing excellent customer service. If you need to cancel your appointment, please provide 24 hours' notice to avoid a 50% service charge. This policy allows us to accommodate clients on standby and maintain our commitment to delivering the highest quality of service. We do understand that life happens. If you would like to reschedule your appointment, please do so within 12 hrs of your scheduled time. If we are unable to accommodate your requested time or date, you will be charged the 50% service charge. We genuinely appreciate your valued business and understanding.